BURNOUT AMONG SCHOOL COUNSELLORS IN BRUNEI DARUSSALAM

Abstract

Purpose: This study aims to explore the factors that causes burnout among school counsellors, the effect of burnout among school counsellors, as well as to identify the coping strategies applied to manage burnout.Methodology: This study uses one-on-one semi-structured interviews with eight school counsellors from seven different government secondary schools within the Brunei-Muara district in Brunei Darussalam.Results: The interviews identified three themes in relation to the issues related to burnout, namely the causes of burnout, the effects of burnout, and the coping strategies for burnout.Applications: Implications regarding the importance of the relevant authorities to acknowledge and show appreciation towards the school counsellors effort in carrying out their roles, along with establishing effective coping strategies, and having frequent mandatory sharing session or facilitative programmes are further discussed in this study.