A Longitudinal Study on Customer Expectations in the Hotel Industry : The Moderating Role of Customer Satisfaction

IF 1.6 3区 社会学 Q2 SOCIOLOGY
Kowoon Kim
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引用次数: 0
酒店业顾客期望的纵向研究:顾客满意的调节作用
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来源期刊
CiteScore
4.50
自引率
15.00%
发文量
54
期刊介绍: European integration and enlargement pose fundamental challenges for policy, politics, citizenship, culture and democracy. Innovation: The European Journal of Social Science Research provides a unique forum for discussing these processes. It welcomes articles on all aspects of European developments that contribute to the improvement of social science knowledge and to the setting of a policy-focused European research agenda. Examples of typical subject areas covered include •Policy-Making and Agenda-Setting •Multilevel Governance •The Role of Institutions •Democracy and Civil Society •Social Structures and Integration •Sustainability and Ecological Modernisation •Science, Research, Technology and Society
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