Bringing relevant information to diverse groups about emergency department services: The BRIDGE project

Australian Emergency Nursing Journal Pub Date : 2004-01-01 DOI:10.1016/S1328-2743(03)80074-3

RN, ITN, BSc, MEd Margaret Fry (Clinical Nurse Consultant), RN, BN, GradCert (Emergency) Allan Ajami (Project Coordinator), RN, BN, GradDip (Policy & Management) Antoinette Borg (Senior Nurse Manager)

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Abstract

Emergency departments (EDs) need to engage with the community to ensure fairer access to health resources.

A particularly vulnerable group in the general community are people from non English speaking backgrounds (NESB). The ED at St George Hospital in Sydney developed an innovative project aimed at bringing relevant information to diverse groups about community services and EDs. This became known as the BRIDGE project.

The project involved a diverse group of stakeholders from the community, the area health service and the hospital. As an education program it sought to inform our local NESB community about health care choices. Part of the program involved the development of a video, which has been produced in six different languages. We believe a community better informed about health care services will improve personal health care decision-making and resource utilisation.

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向不同群体提供有关急诊科服务的相关信息:BRIDGE项目

急诊部门需要与社区接触，以确保更公平地获得卫生资源。在一般社会中，一个特别脆弱的群体是非英语背景的人(NESB)。悉尼圣乔治医院的急诊科制定了一个创新项目，旨在向不同群体提供有关社区服务和急诊科的相关信息。这就是众所周知的BRIDGE项目。该项目涉及来自社区、地区卫生服务和医院的不同利益相关者群体。作为一个教育项目，它试图告知我们当地的NESB社区关于医疗保健的选择。该计划的一部分包括制作一段视频，该视频已经用六种不同的语言制作。我们相信，一个更了解医疗服务的社区，将改善个人的医疗决策和资源利用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Australian Emergency Nursing Journal

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