Developing resilience in disaster relief operations management through lean transformation

IF 6.1 3区管理学 Q1 ENGINEERING, INDUSTRIAL

Production Planning & Control Pub Date : 2022-03-04 DOI:10.1080/09537287.2022.2026671

A. Hussain, T. Masood, Haris Munir, M. S. Habib, M. Farooq

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引用次数: 6

Abstract

Abstract The impact of disasters in terms of the loss of human lives, infrastructure, and economy has been increasing over time. Planning and management strategies for disaster relief operations (DROs) have got the attention of researchers and policymakers, particularly on how to achieve resilience in such operations. This research aims to investigate the use of the lean transformation approach, which in this context is the process of evaluating relief operations’ performance in terms of responsiveness and road mapping interventions, for achieving resilience in DROs. A systematic lean-based method instigated through DROs’ management initiative was developed. This was validated through an empirical industrial fire case study where selected lean concepts and tools like Suppliers, Inputs, Process, Outputs and Customer (SIPOC)-analysis, value stream maps (VSM), key performance indicators (KPIs), fishbone diagram, and plan-do-check-act (PDCA) were used to investigate DROs resilience in terms of their responsiveness. The VSMs were developed for ‘as-is’ and ‘to-be’ scenarios, and comparative analysis against standardized KPIs was carried out. The lean transformation approach was found effective in the studied case of industrial fire for developing resilience in DROs. Furthermore, lean tools could help in devising pragmatic strategies to prevent delays and achieve enhanced resilience through better coordination, communication, capacity building, and awareness. This research contributes to the operations management and disaster management fields through lean transformation.

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通过精益转型发展救灾行动管理的复原力

随着时间的推移，灾害对人类生命、基础设施和经济的影响越来越大。救灾行动的规划和管理战略已经引起了研究人员和决策者的注意，特别是如何在救灾行动中实现复原力。本研究旨在探讨精益转型方法的使用，在此背景下，精益转型是评估救灾行动在响应性和道路测绘干预方面的表现的过程，以实现救灾行动的弹性。通过DROs的管理主动性，开发了一种系统的基于精益的方法。这是通过一个经验工业火灾案例研究来验证的，其中选择了精益概念和工具，如供应商、投入、过程、产出和客户(SIPOC)分析、价值流图(VSM)、关键绩效指标(kpi)、鱼骨图和计划-执行-检查-行动(PDCA)，用于调查DROs的响应能力。针对“现状”和“未来”场景开发了vsm，并对标准化kpi进行了比较分析。通过对工业火灾案例的研究，发现精益转型方法对发展DROs弹性是有效的。此外，精益工具可以帮助制定务实的战略，以防止延误，并通过更好的协调、沟通、能力建设和意识来增强复原力。本研究透过精益转型，对营运管理与灾害管理等领域有所贡献。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Production Planning & Control 管理科学-工程：工业

CiteScore

19.30

自引率

9.60%

发文量

审稿时长

6-12 weeks

期刊介绍： Production Planning & Control is an international journal that focuses on research papers concerning operations management across industries. It emphasizes research originating from industrial needs that can provide guidance to managers and future researchers. Papers accepted by "Production Planning & Control" should address emerging industrial needs, clearly outlining the nature of the industrial problem. Any suitable research methods may be employed, and each paper should justify the method used. Case studies illustrating international significance are encouraged. Authors are encouraged to relate their work to existing knowledge in the field, particularly regarding its implications for management practice and future research agendas.

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