The Effect of Perceptions of Usefulness, Perceptions of Ease, Perceptions of Usability on the Use of Mobile Banking

Abstract

Information systems are important components that can support operational functions and activities in an organization or company. The existing information system has been widely used in various business fields, one of which is the banking system. Talking about banking cannot be separated from banking activities such as financial transactions. Transactions will be easier to do using mobile banking because, with mobile banking, financial transaction activities can be done quickly and easily. In today's globalization everyone has a lot of mobility, such as paying to buy using the internet and the number of sellers who sell on the internet. Therefore, it aims to explain and analyze the effect of 1) the variable perception of the usefulness of the use of mobile banking, 2) The variable of perceived ease of use of mobile banking, and 3) Perception of usability of the use of mobile banking. This study uses an explanatory research method with a quantitative approach. The object of this research is all Jakarta State University students who use mobile banking.