The Role of Digital Competencies in the Process of Digital Transformation

Abstract

Digital transformation represents a connective tissue of the global economic system and therefore is an unavoidable element in the process of improvement, both developed and underdeveloped countries. In contrast to digitalization, which was the initiator of digital transformation and relied exclusively on the introduction of digital technologies, digital transformation is interpreted as much wider and requires a special set of skills and competencies. From the perspective of technological innovations, which is the key segment of this process, it is necessary to recognize relevant elements that ensure that the process of digital transformation runs smoothly. Initially, in order to identify the digital competencies of which the process consists, it is necessary to analyze the process of digital transformation itself. After the analysis, the focus shifts to the digital competencies needed to fulfill the identified skills. In this paper, an analysis of digital transformation is performed and the necessary competencies that employees need to have for this process to be successful within the business ecosystem are identified. Relying on DIGCOMP as guidance for digital competencies, recommendations and suggestions were formed in order to connect these two areas.