Machine learning methods for toxic comment classification: a systematic review

Abstract

Abstract Nowadays users leave numerous comments on different social networks, news portals, and forums. Some of the comments are toxic or abusive. Due to numbers of comments, it is unfeasible to manually moderate them, so most of the systems use some kind of automatic discovery of toxicity using machine learning models. In this work, we performed a systematic review of the state-of-the-art in toxic comment classification using machine learning methods. We extracted data from 31 selected primary relevant studies. First, we have investigated when and where the papers were published and their maturity level. In our analysis of every primary study we investigated: data set used, evaluation metric, used machine learning methods, classes of toxicity, and comment language. We finish our work with comprehensive list of gaps in current research and suggestions for future research themes related to online toxic comment classification problem.