The Determinants of Turnover Intention among Bank Employees

Q4 Economics, Econometrics and Finance

Journal of Business Valuation and Economic Loss Analysis Pub Date : 2020-01-01 DOI:10.36924/sbe.2020.3103

C. H. Yeo

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引用次数: 3

Abstract

The aim of this study is to identify the determinants of turnover intention among bank employees in Kuala Lumpur. Specifically, the objective of this study is to assess the relationships between employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities and turnover intention. A total of 150 questionnaires were distributed among bank employees in the Masjid Jamek area and the researchers successfully collected 120 questionnaires from the respective respondents. All the data was analyzed using Statistical Package for Social Science (SPSS) 23.0 version. Two types of data analysis were used - descriptive analysis and inferential analysis. Descriptive analysis was used to study the respondent demographic information such as age, gender, education level, length of services, and monthly income level. Meanwhile, the inferential analysis was used to examine the relationships between employee relations, working environment and conditions, compensation and benefit packages, career advancement opportunities and turnover intention. The results show that the relationship between turnover intention and employee relations is weak. However, working environment and conditions, compensation and benefit packages, and career advancement opportunities are moderately correlated to turnover intention among bank employees. Based on a multiple regression analysis, working environment and conditions, and compensation and benefit packages have negative and significant relationship with turnover intention.

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银行员工离职倾向的决定因素

本研究的目的是确定吉隆坡银行员工离职意向的决定因素。具体而言，本研究的目的是评估员工关系、工作环境和条件、薪酬和福利待遇、职业发展机会和离职倾向之间的关系。在Masjid Jamek地区的银行员工中共发放了150份问卷，研究人员成功地从各自的受访者中收集了120份问卷。所有数据采用SPSS 23.0版本进行分析。使用两种类型的数据分析-描述性分析和推断性分析。采用描述性分析方法研究被调查者的年龄、性别、受教育程度、服务年限、月收入水平等人口统计信息。同时，运用推理分析方法考察了员工关系、工作环境与条件、薪酬福利待遇、职业发展机会与离职倾向之间的关系。结果表明，离职倾向与员工关系之间的关系较弱。而工作环境与条件、薪酬福利待遇、职业发展机会与银行员工离职倾向存在适度相关。多元回归分析显示，工作环境与条件、薪酬福利与离职倾向呈显著负相关。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Business Valuation and Economic Loss Analysis Economics, Econometrics and Finance-Finance

CiteScore

0.40

自引率

0.00%

发文量

期刊介绍： The Journal of Business Valuation and Economic Loss Analysis (JBVELA) is a refereed academic journal that publishes continuously throughout the year and is co-edited by Bradley Ewing and James Hoffman. The mission of the Journal of Business Valuation and Economic Loss Analysis is to improve the practice of business valuation, economic loss analysis, and risk management by helping to inform academics, practitioners, and attorneys about theoretical and practical developments in these fields.