A content engagement score for online learning platforms

Abstract

Engagement on online learning platforms is essential for user retention, learning, and performance. However, there is a paucity of research addressing latent engagement measurement using user activities. In this work in progress paper, we present a novel engagement score consisting of three sub-dimensions - cognitive engagement, emotional engagement, and behavioral engagement using a comprehensive set of user activities. We plan to evaluate our score on a large scale online learning platform and compare our score with measurements from a user survey-based engagement scale from the literature.