Polemics of Reengineering-Senior Management Perspective

N. Dabke
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Abstract

Abstract: The purpose of this paper is to demystify the confusion on Business Process Reengineering(BPR).This is achieved through a review of the literature covering the period from 1996 to 2020 .Articles published in leading business journals were included in the review as well as book published on the topic. The review shows that considerable confusion exists as to exactly what constitutes BPR resulting in most of BPR projects failure due to lack of top management commitment. This paper contrasts and summaries the main findings of literature research and show further avenues for successful BPR efforts with senior management perspective keywords
再造的争论——高级管理层的观点
摘要:本文的目的是揭开业务流程再造(BPR)困惑的面纱。这是通过回顾1996年至2020年期间的文献来实现的。在主要商业期刊上发表的文章以及就此主题出版的书籍都被纳入了回顾。审查表明,由于缺乏最高管理层的承诺,导致大多数BPR项目失败的原因是存在相当大的混乱,即究竟什么构成了BPR。本文对比和总结了文献研究的主要发现,并展示了高级管理层视角下成功的业务流程再造的进一步途径
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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