Clustering abstracts from the literature on Quality Management (1980–2020)

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2022-10-31 DOI:10.1080/14783363.2022.2139674

M. J. Sánchez-Franco, Arturo Calvo-Mora, Rafael Periáñez-Cristobal

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引用次数: 5

Abstract

The research analyses the intellectual structure of research publications on Quality Movement (1980–2020), indexed in the Scopus database. It examines how themes have evolved, and it seeks to plan an editorial agenda. The research assumes a content-related method to reveal conceptual relationships in abstracts and conclude thematic trends, gaps, and weaknesses in the Quality Management domain and its implementation frameworks. In particular, the analysis is based on the BERTopic approach, i.e. it employs machine learning algorithms based on text summarisation and c-TF-IDF to create dense clusters using UMAP and hDBSCAN clustering. Although keywords are helpful in knowledge extraction, identifying hidden topics and their associations is a more robust approach to understanding the proper context of the analysed articles. As a result, the study identifies 48 topics and 13 metatopics for Quality Movement. In addition, the paper shows the temporal evolution of the topics, and identifies the topics and metatopics of growing interest in the emerging literature in QM.

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质量管理文献的聚类摘要(1980-2020)

该研究分析了在Scopus数据库中检索的Quality Movement研究出版物(1980-2020)的知识结构。它审查了主题是如何演变的，并试图规划一个编辑议程。该研究采用了一种与内容相关的方法来揭示摘要中的概念关系，并总结质量管理领域及其实施框架中的主题趋势、差距和弱点。特别是，分析是基于BERTopic方法，即它采用基于文本摘要和c-TF-IDF的机器学习算法，使用UMAP和hDBSCAN聚类创建密集聚类。虽然关键字在知识提取中很有帮助，但是识别隐藏的主题及其关联是理解所分析文章的适当上下文的更可靠的方法。因此，该研究确定了48个主题和13个质量运动的隐喻。此外，本文还展示了主题的时间演变，并确定了QM新兴文献中越来越感兴趣的主题和元喻。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.