Towards Smart Mobility from the Perspective of the COVID-19 Pandemic: Polish Experiences on the Example of Warsaw

Abstract

Purpose: The article aims to bring the concept of smart mobility closer in the context of implementing the passenger transport process - public during the Covid-19 pandemic in the Warsaw metropolis in Poland. Study design/methodology/approach: Analyzes of the process implementation were presented, along with the prospect of moving towards smart mobility. It used the literature review and case study method to present a picture of the metropolis of Warsaw. They carry out a ranking comparison of cities in the IESE City Motion Index for 2020 and 2022 in the smart mobility sub-area. Findings: The cities and agglomerations of the future, especially in Poland, will strive to become more intelligent by building a complex structure of interdependent physical and virtual networks and digital platforms based on technological solutions. This will also be reflected in implementing the smart mobility idea and transport processes. Creating effective and efficient urban transport should consequently increase the quality and comfort of travelling. Warsaw metropolis can be a case for other cities in Central Europe. Originality/value: This work presents how to transform smart mobility in a smart city context. The article's value was to show how, through the prism of the COVID-19 pandemic, Warsaw dealt with the phenomenon and how it influenced its further pursuit of the smart city. The research results presented in the article also concern the sphere of public transport and passenger transport processes through the quality and comfort of travelling.