Emotional Intelligence, Intelligence and Social Skills in Different Areas of Work and Leadership

Abstract

Abstract The organizational environment has an ever-increasing need for psychological constructs such as Emotional Intelligence (EI), Social Skills (SS) and Intelligence (G), despite the lack of empirical scientific research on those variables with regard to the working environment, specially EI and SS. Thus, the goal of the present study was to measure such variables presented by professionals in different areas and leadership roles in the organizational context. There were 120 participants, from four major areas in the organization, both leaders and non-leaders. The main results showed no significant difference in EI between the different areas, lower EI scores for leaders when compared to those being led and no difference in G and in SS general score between leaders and non-leaders. This contributes to reflections on the conduction of current selection processes and promotion criteria in organizations.