Website dependability evaluation model based on a multi-criteria approach

Abstract

The paper examines the existing approaches to defining the concept of website reliability and specifies the concept of a "broad" interpretation of its reliability as dependability. Five key criteria for evaluating website dependability were formed (availability, fault tolerance, recoverability, integrity, and confidentiality), which were used to build an evaluation model. This multi-criteria model is based on the modification of the "best-worst method" (BWM), by simplifying its algorithm as a result of refusing to choose the worst option. This makes it possible to reduce the number of pairwise comparisons in the evaluation of alternatives. A detailed algorithm of the proposed model was developed and its approval was carried out.