PENGARUH LINGKUNGAN KERJA DAN KETERIKATAN KARYAWAN TERHADAP KINERJA KARYAWAN HOTEL DI KOTA YOGYAKARTA

Jurnal Riset Bisnis dan Manajemen Pub Date : 2023-08-07 DOI:10.21460/jrmb.2023.181.458

Geby Silvia Meylani Daulay, A. Respati

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Abstract

ABSTRAKPenelitian ini bertujuan untuk untuk menguji pengaruh lingkungan kerja dan keterikatan karyawan terhadap kinerja karyawan beberapa hotel di Kota Yogyakarta. Data penelitian dikumpulkan melalui kuesioner hardcopy yang dibagikan secara langsung dengan mendatangi tiap-tiap hotel tempat responden bekerja. Hotel-hotel tersebut meliputi delapan hotel dengan kriteria Bintang 2 dan Bintang 3 di kota Yogyakarta yaitu hotel D’kayon, hotel Orlen, De Laxton hotel, Puri Artha hotel, Grand Kangen hotel Urip Sumoharjo, Tickle hotel, Favehotel Kusumanegara dan Grand Puri Saron Hotel dengan total sebanyak 80 responden. Data penelitian diolah dengan bantuan program SPSS (Statistical Program for Social Science). Sampel dipilih menggunakan simple random sampling, yang dilakukan secara acak tanpa mempertimbangkan strata yang ada di dalamnya. Hasil uji analisis linier berganda dan uji t menunjukkan bahwa variabel lingkungan kerja tidak berpengaruh terhadap kinerja karyawan; sedangkan keterikatan karyawan berpengaruh terhadap kinerja karyawan.Kata Kunci: Lingkungan Kerja; Keterikatan Karyawan; Kinerja Karyawan Hotel ABSTRACTThe purpose of this study was to determine the influence of work environment and employee engagement on the performance of hotel employees in Yogyakarta City. The research data was obtained through a hardcopy questionnaire that was shared directly by visiting each hotel. The hotels used in this study included 8 hotels from 2 and 3 stars in the city of Yogyakarta, namely D'kayon hotel, Orlen hotel, De Laxton hotel, Puri Artha hotel, Grand Kangen hotel Urip Sumoharjo, Tickle hotel, Favehotel Kusumanegara and Grand Puri Saron Hotel with a total of 80 respondents. Then it is processed using the SPSS (Statistical Program for Social Science). Sampling is selected using simple random which is done randomly without considering the strata in it. The test results using multiple linear analysis and t test with the results of the work environment have no effect on employee performance while employee attachment affects employee performance.Keywords: Work Environment; Employee Engagement; Hotel Employee Performance

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工作环境和员工对日惹酒店员工绩效的影响

本研究旨在测试日惹几家酒店员工绩效的工作环境和员工关系。研究数据是通过一份分发的硬拷贝问卷直接到每个受访者工作的酒店收集的。日惹市的八家酒店包括八家酒店、奥伦酒店、德拉克斯顿酒店、阿尔塔城堡酒店、格兰坎酒店Urip Sumoharjo酒店、Tickle hotel、Favehotel Kusumanegara酒店和Grand Puri Saron酒店，共80名受访者。在SPSS项目的帮助下收集研究数据。选择样本时采用简单的随机抽样方式，而不考虑样本的等级。线性分析和t测试的结果表明，工作环境变量对员工绩效没有影响;而员工的依恋会影响员工的表现。关键词:工作环境;员工的依恋;本研究的目的是确定日惹员工表现表现的影响和参与行为。这项研究的数据是通过对每一家酒店的共同分享而获得的一份硬拷贝查询获得的。这项研究中使用的酒店包括来自日惹2和3颗星的8所酒店、Orlen酒店、De Laxton酒店、Artha Puri hotel、Grand mission Urip Sumoharjo酒店、Favehotel Kusumanegara酒店和Grand castle Saron酒店，总共有80名回应。然后它利用了SPSS。抽样是一个简单的随机使用，做的randomly没有考虑到它的分层。使用多线性分析和t测试的方法对工作环境的结果没有影响工作表现，而开发伙伴关系影响工作表现。关键词:工作环境;Employee订婚;酒店演出

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Jurnal Riset Bisnis dan Manajemen

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