Predicting the Safety Behavior of Health Care Staffs Based on Perceived Stress, Work-life Conflict, and Emotional Intelligence with Mediating Role of Burnout

Abstract

Background & objectives: Safety behavior improves the level of safety and health of employees, the general public and the environment. The aim of this study was to determine the mediating role of burnout in the relationship between perceived stress, work and family conflict and emotional intelligence with the safety behavior of health and treatment staffs in Mahabad. Methods: The present study was a modeling of structural equations that examined 200 patients of health and treatment staffs in Mahabad city, selected by random sampling method. Safety behavior, perceived stress, work and family conflict, burnout, and emotional intelligence questionnaires were used to collect data. Data analysis was performed using descriptive and inferential statistics (structural equation modeling method) with Smart-PLS3.2.9 and SPSS-25 software and Bootstrap test. Results: The findings indicated a fitting of structural model of the research and also the negative and significant relationships of perceived stress, work-life conflict and burnout with safety behavior, as well as a positive and significant relationship of emotional intelligence with safety behavior. The results also showed that burnout plays a mediating role in the relationship between perceived stress, emotional intelligence and work-life conflict with the safety behavior of health and treatment staffs. Conclusion: The present study showed that perceived stress, work-life conflict and emotional intelligence are able to predict the safety behaviors of health and treatment staffs. It seems that the management system of the organization can improve the safety level of its staffs by optimally managing these important factors.