The Arabian E-government websites accessibility: A case study

Abstract

Nowadays, most people are using the Internet to achieve their daily needs. One of these needs is the ability to access the government websites, to make the necessary transactions and procedures via the internet. Maintaining the transaction over the web arises the needs of building an available and accessible website for all users, even those with special needs. In this paper, we evaluate the accessibility for a set of Arabian E-government websites with two versions, English and Arabic, by using a set of automated tools. The results obtained from the two versions are compared to decide which is the best government website that achieved the least number of errors. The selected accessibility tools are supporting the Web Contents Accessibility Guidelines (WCAG) version 2.0 as an update of the previous version WCAG 1.0.