Usability and Accessibility of Open Government Data Portals of Countries Worldwide

IF 1.2 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
Sudesh Sheoran, S. Mohanasundaram, R. Kasilingam, S. Vij
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引用次数: 1

Abstract

The open government data (OGD) portal is an initiative by governments worldwide to promote transparency and accountability and enhance citizen participation and public value creation. The ability of these portals to deliver the expected benefits depends on their usability and accessibility, besides their content. This study conducts an integrated assessment and comparison of the OGD portals of 75 countries based on their usability and accessibility. The usability of the portals is measured through several technical indicators, classified into performance metrics, browser timings, and optimisation using automated diagnostic tools. Accessibility is evaluated through portals' conformance to web content accessibility guidelines (WCAG). The ‘technique for order of preference by similarity to ideal solution' (TOPSIS) and entropy weight method are used to rank the portals. The findings of this study could be helpful for policymakers and internal stakeholders of OGD initiatives to identify the focus area and make decisions on resource allocation.
世界各国政府开放数据门户的可用性和可及性
开放政府数据门户网站是世界各国政府的一项倡议,旨在促进透明度和问责制,加强公民参与和公共价值创造。这些门户提供预期好处的能力取决于它们的可用性和可访问性,以及它们的内容。本研究对75个国家的OGD门户网站的可用性和可访问性进行了综合评估和比较。门户的可用性是通过几个技术指标来衡量的,这些技术指标分为性能指标、浏览器计时和使用自动诊断工具的优化。可访问性是通过门户网站对web内容可访问性指南(WCAG)的一致性来评估的。采用“理想解相似性偏好排序技术”(TOPSIS)和熵权法对门户进行排序。研究结果可为OGD项目的决策者和内部利益相关者确定重点领域和资源分配决策提供参考。
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来源期刊
International Journal of Electronic Government Research
International Journal of Electronic Government Research INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.60
自引率
41.70%
发文量
35
期刊介绍: The International Journal of Electronic Government Research (IJEGR) is a peer-reviewed, multi-disciplinary, international journal that publishes high-quality, original research about electronic government. Electronic government is broadly defined within topics such as but not limited to the hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning and management, e-government applications, and e-government impacts. The journal also serves as a forum for scholars and practitioners to present theoretical and philosophical discussions on current issues relating to the practice of electronic government.
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