Determining the Effect of the Picture Archiving and Communication System (PACS) on Different Dimensions of Users' Work

IF 2.2 Q2 RADIOLOGY, NUCLEAR MEDICINE & MEDICAL IMAGING

Radiology Research and Practice Pub Date : 2022-02-28 DOI:10.1155/2022/4306714

M. Montazeri, Reza Khajouei

{"title":"Determining the Effect of the Picture Archiving and Communication System (PACS) on Different Dimensions of Users' Work","authors":"M. Montazeri, Reza Khajouei","doi":"10.1155/2022/4306714","DOIUrl":null,"url":null,"abstract":"The impact of the picture archiving and communication system (PACS) on healthcare costs, information access, image quality, and user workflow has been well studied. However, there is insufficient evidence on the effect of this system on different dimensions of the users' work. The objective of this study was to evaluate the impact of the PACS on different dimensions of users' work (external communication, service quality, user intention to use the PACS, daily routine, and complaints on users) and to compare the opinions of different groups of users about the PACS. This study was performed on the PACS users (n = 72) at Kerman University of Medical Sciences, including radiologists, radiology staff, ward heads, and physicians. Data were collected using a questionnaire consisting of two parts: demographic information of the participants and 5-point Likert scale questions concerning the five dimensions of users' work. Data were analyzed using descriptive statistics, ANOVA, and Pearson's correlation coefficient statistical tests. The mean of scores given by the PACS users was 4.31 ± 0.86 for external communication, 4.18 ± 0.96 for user intention to use the PACS, 3.91 ± 0.7 for service quality, 3.16 ± 0.56 for daily routine, and 3.08 ± 1.05 for complaints on users. Radiologists and radiology staff had a more positive opinion about the PACS than other clinicians such as physicians (P < 0.01, CI = 95%). Factors such as user age (P < 0.01, CI = 95%), job (P < 0.001, CI = 95%), work experience (P < 0.001, CI = 95%), and PACS training method (P=0.037, CI = 95%) were related to the impact of the PACS on different dimensions of users' work. This study showed that the PACS has a positive effect on different dimensions of users' work, especially on external communication, user intention to use the system, and service quality. It is recommended to implement PACSs in medical centers to support users' work and to maintain and strengthen the capabilities and functions of radiology departments.","PeriodicalId":51864,"journal":{"name":"Radiology Research and Practice","volume":null,"pages":null},"PeriodicalIF":2.2000,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Radiology Research and Practice","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1155/2022/4306714","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"RADIOLOGY, NUCLEAR MEDICINE & MEDICAL IMAGING","Score":null,"Total":0}

引用次数: 1

Abstract

The impact of the picture archiving and communication system (PACS) on healthcare costs, information access, image quality, and user workflow has been well studied. However, there is insufficient evidence on the effect of this system on different dimensions of the users' work. The objective of this study was to evaluate the impact of the PACS on different dimensions of users' work (external communication, service quality, user intention to use the PACS, daily routine, and complaints on users) and to compare the opinions of different groups of users about the PACS. This study was performed on the PACS users (n = 72) at Kerman University of Medical Sciences, including radiologists, radiology staff, ward heads, and physicians. Data were collected using a questionnaire consisting of two parts: demographic information of the participants and 5-point Likert scale questions concerning the five dimensions of users' work. Data were analyzed using descriptive statistics, ANOVA, and Pearson's correlation coefficient statistical tests. The mean of scores given by the PACS users was 4.31 ± 0.86 for external communication, 4.18 ± 0.96 for user intention to use the PACS, 3.91 ± 0.7 for service quality, 3.16 ± 0.56 for daily routine, and 3.08 ± 1.05 for complaints on users. Radiologists and radiology staff had a more positive opinion about the PACS than other clinicians such as physicians (P < 0.01, CI = 95%). Factors such as user age (P < 0.01, CI = 95%), job (P < 0.001, CI = 95%), work experience (P < 0.001, CI = 95%), and PACS training method (P=0.037, CI = 95%) were related to the impact of the PACS on different dimensions of users' work. This study showed that the PACS has a positive effect on different dimensions of users' work, especially on external communication, user intention to use the system, and service quality. It is recommended to implement PACSs in medical centers to support users' work and to maintain and strengthen the capabilities and functions of radiology departments.

查看原文本刊更多论文

确定图片存档与交流系统(PACS)对用户不同工作维度的影响

图像存档和通信系统(PACS)对医疗保健成本、信息访问、图像质量和用户工作流程的影响已经得到了很好的研究。然而，关于该系统对用户工作的不同维度的影响的证据不足。本研究的目的是评估PACS对用户工作的不同维度(外部沟通、服务质量、用户使用PACS的意愿、日常生活和对用户的投诉)的影响，并比较不同用户群体对PACS的看法。本研究在Kerman医学科学大学的PACS使用者(n = 72)中进行，包括放射科医生、放射科工作人员、病房主任和内科医生。数据收集使用的调查问卷包括两部分:人口统计信息的参与者和5点李克特量表问题有关用户的工作的五个维度。数据分析采用描述性统计、方差分析和Pearson相关系数统计检验。PACS用户评分的平均值为:外部沟通4.31±0.86分，用户使用PACS意向4.18±0.96分，服务质量3.91±0.7分，日常生活3.16±0.56分，用户投诉3.08±1.05分。放射科医师和放射科工作人员对PACS的评价高于内科医生等其他临床医生(P < 0.01, CI = 95%)。用户年龄(P < 0.01, CI = 95%)、工作岗位(P < 0.001, CI = 95%)、工作经验(P < 0.001, CI = 95%)、PACS培训方式(P=0.037, CI = 95%)等因素与PACS对用户工作各维度的影响有关。本研究表明，PACS对用户工作的不同维度都有积极的影响，特别是在外部沟通、用户使用系统的意愿和服务质量方面。建议在医疗中心实施pacs，以支持用户的工作，维护和加强放射科的能力和功能。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Radiology Research and Practice RADIOLOGY, NUCLEAR MEDICINE & MEDICAL IMAGING-

自引率

0.00%

发文量

审稿时长

17 weeks

期刊介绍： Radiology Research and Practice is a peer-reviewed, Open Access journal that publishes articles on all areas of medical imaging. The journal promotes evidence-based radiology practice though the publication of original research, reviews, and clinical studies for a multidisciplinary audience. Radiology Research and Practice is archived in Portico, which provides permanent archiving for electronic scholarly journals, as well as via the LOCKSS initiative. It operates a fully open access publishing model which allows open global access to its published content. This model is supported through Article Processing Charges. For more information on Article Processing charges in gen