{"title":"A DELPHI-BASED INDEX SYSTEM FOR DIGITAL TRANSFORMATION CAPABILITY OF RETAILERS","authors":"Jianlin Pan, Jie Lin, Siwei Wang","doi":"10.3846/jbem.2022.17441","DOIUrl":null,"url":null,"abstract":"Digital transformation capability (DTC), as an important capability to use digital technology to innovate business and management models, enables retailers reduce costs, and enhance production. It is the main driving force for restructuring the business ecosystem of retailers. To develop the DTC of retailers, an index system is required to provide capability standards. Hence, the construction of an index system for retailers’ DTC is of important research value. However, there are few studies on the DTC of retailers, and no representative capability model or index system has been formed. Therefore, based on the definition of related concepts of DTC and literature review, this paper puts forward the research proposition of “index system for retailers’ DTC”, aiming to build an operable and applicable index system. According to the research process of the Delphi method, the present paper constructs an index system for retailers’ DTC through two rounds of expert consultations. The proposed system consists of three primary indices (e.g., technological change capability), 11 secondary indices (e.g., digital infrastructure) and 41 tertiary indices (e.g., datacenter), offering a capability development standard for the digital transformation of retailers. The research results also provide a reference for the digital transformation of retailers in the real world.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":"31 1","pages":""},"PeriodicalIF":2.6000,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Business Economics and Management","FirstCategoryId":"96","ListUrlMain":"https://doi.org/10.3846/jbem.2022.17441","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 1
Abstract
Digital transformation capability (DTC), as an important capability to use digital technology to innovate business and management models, enables retailers reduce costs, and enhance production. It is the main driving force for restructuring the business ecosystem of retailers. To develop the DTC of retailers, an index system is required to provide capability standards. Hence, the construction of an index system for retailers’ DTC is of important research value. However, there are few studies on the DTC of retailers, and no representative capability model or index system has been formed. Therefore, based on the definition of related concepts of DTC and literature review, this paper puts forward the research proposition of “index system for retailers’ DTC”, aiming to build an operable and applicable index system. According to the research process of the Delphi method, the present paper constructs an index system for retailers’ DTC through two rounds of expert consultations. The proposed system consists of three primary indices (e.g., technological change capability), 11 secondary indices (e.g., digital infrastructure) and 41 tertiary indices (e.g., datacenter), offering a capability development standard for the digital transformation of retailers. The research results also provide a reference for the digital transformation of retailers in the real world.
期刊介绍:
The Journal of Business Economics and Management is a peer-reviewed journal which publishes original research papers. The objective of the journal is to provide insights into business and strategic management issues through the publication of high quality research from around the world. We particularly focus on research undertaken in Western Europe but welcome perspectives from other regions of the world that enhance our knowledge in this area. The journal publishes in the following areas of research: Global Business Transition Issues Economic Growth and Development Economics of Organizations and Industries Finance and Investment Strategic Management Marketing Innovations Public Administration.