External knowledge sourcing, organizational ambidexterity and manufacturing performance: a new insight for dynamic operation management

IF 4.5 Q1 MANAGEMENT
Seng Cheong Cheah, C. Tan
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Abstract

PurposeThis study intends to examine the relationships between external knowledge sourcing (EKS), organizational ambidexterity (OA), and manufacturing performance (MP) in the context of large manufacturing firms within a dynamic environment setting. The research framework and derived hypotheses are grounded in the knowledge-based view (KBV) and dynamic capability (DC) theories.Design/methodology/approachA self-administered online survey was used in this study to gather data. Respondents were the operation leaders representing large manufacturing firms. The collected data were screened for invalid responses, and hypotheses were tested using structural equation modeling.FindingsThe study reveals that OA and EKS play key roles in achieving a better MP. Likewise, OA also mediates the relationship between EKS and MP.Research limitations/implicationsCross-sectional data were collected from large manufacturing firms within five focus sectors in Malaysia. A similar study can be conducted with more sectors of different contexts to confirm the findings.Practical implicationsKnowledge is critical for the firm to react to environmental dynamism, and the ability to manage it ambidextrously will enable the firm to enhance its performance.Originality/valueThis study offers empirical insights from the perspective of the large manufacturing firms in Malaysia, which are undergoing an Industrial Revolution 4.0 (IR4.0) transformation. This study bridges the knowledge gap by revealing the value that EKS can facilitate MP, exploring OA as the prevalent factor and demonstrating how KBV and DC can be applied in this study.
外部知识溯源、组织双元性与制造绩效:动态运营管理的新视角
目的本研究旨在探讨动态环境下大型制造企业外部知识源(EKS)、组织双重性(OA)和制造绩效(MP)之间的关系。本文的研究框架和推导出的假设以知识基础理论和动态能力理论为基础。设计/方法/方法本研究采用自我管理的在线调查来收集数据。受访者是代表大型制造企业的运营负责人。对收集到的数据进行无效反应筛选,并使用结构方程模型对假设进行检验。研究结果表明OA和EKS在实现更好的MP中起着关键作用。同样,OA也在EKS和MP之间起到中介作用。研究局限性/意义横断面数据是从马来西亚五个重点部门的大型制造公司收集的。可以对更多不同背景的部门进行类似的研究,以证实研究结果。实践意义知识对于企业对环境动态做出反应至关重要,而灵活管理知识的能力将使企业能够提高绩效。原创性/价值本研究从正在经历工业革命4.0 (IR4.0)转型的马来西亚大型制造企业的角度提供了实证见解。本研究通过揭示EKS促进MP的价值,探索OA作为主要因素,并展示如何将KBV和DC应用于本研究,弥补了知识空白。
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来源期刊
CiteScore
10.40
自引率
16.10%
发文量
154
期刊介绍: Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.
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