The unbearable lightness of consent: mapping MOOC providers' response to consent

Mohammad Khalil, P. Prinsloo, Sharon Slade
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引用次数: 10

Abstract

While many strategies for protecting personal privacy have relied on regulatory frameworks, consent and anonymizing data, such approaches are not always effective. Frameworks and Terms and Conditions often lag user behaviour and advances in technology and software; consent can be provisional and fragile; and the anonymization of data may impede personalized learning. This paper reports on a dialogical multi-case study methodology of four Massive Open Online Course (MOOC) providers from different geopolitical and regulatory contexts. It explores how the providers (1) define 'personal data' and whether they acknowledge a category of 'special' or 'sensitive' data; (2) address the issue and scope of student consent (and define that scope); and (3) use student data in order to inform pedagogy and/or adapt the learning experience to personalise the context or to increase student retention and success rates. This study found that large amounts of personal data continue to be collected for purposes seemingly unrelated to the delivery and support of courses. The capacity for users to withdraw or withhold consent for the collection of certain categories of data such as sensitive personal data remains severely constrained. This paper proposes that user consent at the time of registration should be reconsidered, and that there is a particular need for consent when sensitive personal data are used to personalize learning, or for purposes outside the original intention of obtaining consent.
无法忍受的同意之轻:绘制MOOC提供者对同意的反应
虽然许多保护个人隐私的策略依赖于监管框架、同意和匿名数据,但这些方法并不总是有效的。框架和条款条件往往落后于用户行为以及技术和软件的进步;同意可能是暂时的和脆弱的;数据的匿名化可能会阻碍个性化学习。本文对来自不同地缘政治和监管背景的四家大规模在线开放课程(MOOC)提供商进行了对话式多案例研究。它探讨了提供商如何(1)定义“个人数据”,以及他们是否承认一类“特殊”或“敏感”数据;(2)解决学生同意的问题和范围(并定义该范围);(3)利用学生数据来指导教学方法和/或调整学习经验,使其个性化,或提高学生的保留率和成功率。这项研究发现,大量的个人资料继续被收集,用于看似与提供和支持课程无关的目的。用户撤销或拒绝同意收集某些类别的数据(如敏感的个人数据)的能力仍然受到严重限制。本文建议应重新考虑用户在注册时的同意,并且当敏感个人数据被用于个性化学习或用于获得同意的初衷之外的目的时,特别需要征得同意。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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