The influence of socio-demographic variables on the motivation and satisfaction of employees in the tourist economy of Serbia

IF 0.2 0 ART
J. Premović
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Abstract

Starting from the assumption that working conditions have a significant impact on the quality of work of employees, the paper investigates the impact of selected socio-demographic variables on motivation and job satisfaction of employees in Serbia. As independent variables, this research analyzed gender, age and education, while the key dependent variables were motivation, satisfaction with the types of professional development and education, as well as the attitude about the importance of professional development and training. Therefore, an original empirical research was conducted among the employees of tourist organizations from the territory of Serbia. Descriptive statistics, t test for independent samples, correlation and analysis of variance were applied as main quantitative methods. The degree of motivation and satisfaction of employees was ana?lyzed from the perspective of motivation and satisfaction with the types of professional training and education using the Likert scale. An adequate qualitative methodology was applied, too. Based on the research conducted within this paper, it can be concluded that gender, age and education affect the business performance and that there is a positive correlation between the degree of motivation and job satisfaction on the work of employees, and thus indirectly on the business performance of tourism enterprises in Serbia.
社会人口变量对塞尔维亚旅游经济中雇员动机和满意度的影响
从假设工作条件对员工的工作质量有显著影响开始,本文调查了选定的社会人口变量对塞尔维亚员工的动机和工作满意度的影响。作为自变量,本研究分析了性别、年龄和教育程度,而关键因变量是动机、对专业发展和教育类型的满意度以及对专业发展和培训重要性的态度。因此,在塞尔维亚境内旅游组织的雇员中进行了一项原始的实证研究。主要定量方法为描述性统计、独立样本t检验、相关分析和方差分析。员工的积极性和满意度分别为0 ?运用李克特量表从职业培训和教育类型的动机和满意度角度进行分析。还采用了适当的定性方法。根据本文的研究,可以得出性别、年龄和教育程度影响经营绩效的结论,员工的工作动机程度和工作满意度之间存在正相关关系,从而间接影响塞尔维亚旅游企业的经营绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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