Online Service Quality Determinants and E-trust in Internet Shopping: A Psychometric Approach

Q2 Business, Management and Accounting

Vikalpa Pub Date : 2020-12-01 DOI:10.1177/02560909211012806

S. Bhat, M. A. Darzi

引用次数: 10

Abstract

VIKALPA • VOLUME 45 • ISSUE 4 • OCTOBER-DECEMBER 2020 207 Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons AttributionNonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https:// us.sagepub.com/en-us/nam/open-access-at-sage). R E S E A R C H Online Service Quality Determinants and E-trust in Internet Shopping: A Psychometric Approach

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网络购物中的在线服务质量决定因素与电子信任:一种心理测量方法

VIKALPA第45卷第4期2020年10月- 12月知识共享非商业性CC BY-NC:本文在知识共享署名非商业性4.0许可(http://www.creativecommons.org/licenses/by-nc/4.0/)的条款下发布，该许可允许非商业用途，复制和分发作品，无需进一步许可，前提是原始作品的署名与SAGE和开放获取页面(https:// us.sagepub.com/en-us/nam/open-access-at-sage)上指定的一致。李建军，李建军。网络购物中在线服务质量决定因素与电子信任:一种心理测量方法

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