Microscopic analysis of document handling while reading: Classification of behavior toward paper document

Abstract

We conducted a microscopic analysis of work-related reading to find ways to support reading in the workplace. We obtained empirical data from video recording, concurrent verbal reporting, and retrospective reporting of 18 participants in 10 target types of reading using paper. Using these data, we categorized the ways people interact with paper while reading in detail. We will discuss what kinds of support are required for work-related reading.