Pivoting to online: The benefits, challenges and possibilities for international programme evaluations

IF 1 4区 计算机科学 Q4 COMPUTER SCIENCE, HARDWARE & ARCHITECTURE
L. Henley, Nicky Stanley-Clarke, Anuradha Acharya, Smriti Khadka, A. Olsson
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引用次数: 0

Abstract

Global South non-government organizations rely on international funding and aid for continued service delivery. Service evaluation plays a significant role in ensuring compliance and ongoing service funding. Traditional service evaluation approaches could not take place during 2021 due to COVID-19, alternate mechanisms needed to be embraced. This article reports on the benefits and challenges of undertaking service evaluations online during the pandemic and the learnings and possibilities for a post-pandemic world. It emphasizes the importance of translating a relational approach to service evaluation to the online environment. Key learnings include that while some of the benefits of context and in-person connection are lost, taking a relational approach involving careful planning and reflexivity means the online evaluation process can be successful. Undertaking service evaluations online offers possibilities in a post-pandemic world as cost-effective alternatives to the expensive and time-consuming reality of in-person service evaluation across international borders and within development contexts.
转向在线:国际项目评估的好处、挑战和可能性
全球南方非政府组织依靠国际资金和援助来继续提供服务。服务评估在确保遵守规定和持续提供服务资金方面发挥着重要作用。由于2019冠状病毒病,传统的服务评估方法在2021年无法实施,需要采用替代机制。本文报告了在大流行期间进行在线服务评估的好处和挑战,以及大流行后世界的经验教训和可能性。它强调了将服务评估的关系方法转化为在线环境的重要性。关键的经验教训包括,虽然情境和面对面联系的一些好处会失去,但采取一种涉及仔细规划和反思的关系方法意味着在线评估过程可以取得成功。在线进行服务评价为大流行病后的世界提供了可能性,作为一种具有成本效益的替代办法,可以替代昂贵而耗时的跨越国际边界和在发展范围内亲自进行的服务评价。
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来源期刊
Performance Evaluation
Performance Evaluation 工程技术-计算机:理论方法
CiteScore
3.10
自引率
0.00%
发文量
20
审稿时长
24 days
期刊介绍: Performance Evaluation functions as a leading journal in the area of modeling, measurement, and evaluation of performance aspects of computing and communication systems. As such, it aims to present a balanced and complete view of the entire Performance Evaluation profession. Hence, the journal is interested in papers that focus on one or more of the following dimensions: -Define new performance evaluation tools, including measurement and monitoring tools as well as modeling and analytic techniques -Provide new insights into the performance of computing and communication systems -Introduce new application areas where performance evaluation tools can play an important role and creative new uses for performance evaluation tools. More specifically, common application areas of interest include the performance of: -Resource allocation and control methods and algorithms (e.g. routing and flow control in networks, bandwidth allocation, processor scheduling, memory management) -System architecture, design and implementation -Cognitive radio -VANETs -Social networks and media -Energy efficient ICT -Energy harvesting -Data centers -Data centric networks -System reliability -System tuning and capacity planning -Wireless and sensor networks -Autonomic and self-organizing systems -Embedded systems -Network science
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