Measuring and Reporting Cost of Quality in a Turkish Manufacturing Company: A Case Study in Electric Industry

Abstract

Contemporary, the competition in the markets has thoroughly heated up. Many companies try to decrease their costs in order to survive in this cruel market. In this respects, the quality costs gain importance in all over the world and in Turkey, too.In this study, the implementation of quality costs measuring and reporting system has been performed in a company. Accordingly, the data has been collected from a urkish manufacturing company. The data gathered from this company’s accounting department has been used for studying on quality costs measuring and reporting system. onsequently, it is found out that the company cannot measure its quality costs adequately, for this reason quality reporting system in the company is not efficient. The company needs to give more significance to the quality costs measuring and reporting.