The Nature of Working in the Hospitality Industry: Evidence from 3S Tourism in Turkey

Q2 Social Sciences

African Journal of Hospitality, Tourism and Leisure Pub Date : 2023-01-16 DOI:10.48119/toleho.1192035

Barış Çıvak

引用次数: 0

Abstract

The main purpose of the study is to reveal the nature of working in the field of hospitality by examining employment forms and working conditions. For this purpose, the phenomenology approach was used and interviews were conducted with 32 hotel employees. According to the findings, it has been seen that temporary and precarious forms of employment are common in tourism. It is seen that the employees are kept under strict control for efficiency and productivity and the managerial hegemony is at a significant level. In addition, it has been determined that due to standardization and simplification in hotel businesses with an all-inclusive system, employees are deprived of their qualifications and become unqualified.

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酒店业工作的性质:来自土耳其3S旅游的证据

这项研究的主要目的是通过审查就业形式和工作条件，揭示在接待领域工作的性质。为此，采用现象学方法，对32名酒店员工进行了访谈。根据调查结果，人们已经看到，临时和不稳定的就业形式在旅游业中很常见。可以看出，员工的效率和生产力受到严格的控制，管理霸权处于显著水平。此外，由于酒店业务的标准化和简化，被确定为全包制，员工被剥夺了资格，变得不合格。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

African Journal of Hospitality, Tourism and Leisure Social Sciences-Geography, Planning and Development

CiteScore

2.70

自引率

0.00%

发文量

审稿时长

8 weeks

期刊介绍： AJHTL is a proudly African, independent, privately owned multidisciplinary peer-reviewed journal, not aligned to any institution which is published quarterly. We encourage academic debate and are fully electronic and dedicated to increasing the depth of research across a range of related disciplines with the primary objective of promoting research. New researchers are especially welcome to submit articles to us for consideration. Our articles are read by scholars, students and industry globally. Only authors may submit a paper for review and only original research is considered for publication. Articles that have been either published elsewhere or which are currently considered for publication elsewhere, must not be submitted for reviewing. A journal publication might take from about one month up to one nine months to appear. The reviewing process is competitive with less than 69% of papers considered finally being accepted for publication. Authors must be certain that their paper meets the academic standards of rigorous scholarly research. Authors must have reviewed and cited the critical and recent English references that relate to the research paper. Where other language references are used these must be translated. Articles must be English language edited by authors prior to submission to the journal.