“Don’t Harass the Staff” Volunteer Satisfaction and Organizational Interpersonal Culture in Animal Shelters

IF 0.2 Q4 SOCIAL SCIENCES, INTERDISCIPLINARY
L. Reese, Jacquelyn Jacobs
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引用次数: 1

Abstract

Volunteers are a critical resource for many types of organizations, and efforts need to be made to foster their satisfaction and intention to continue their work. Using data from an online survey of 651 animal shelter volunteers, this research explores the role of staff/volunteer relationships in satisfaction with the volunteer experience and intention to quit. Based on correlational and regression analyses, the findings indicate that volunteers who are more negative about the staff/volunteer environment in their shelters were significantly less satisfied and more likely to think about quitting. Further there appears to be a relationship between the nature of the animal shelter and the roles of the volunteers and attitudes about the staff/volunteer environment, satisfaction, and intention to quit. Recommendations are made for policies and practices shelters can undertake to improve relationships between staff and volunteers.
“不骚扰员工”志愿者满意度与动物收容所组织人际文化
志愿者是许多组织的重要资源,需要努力培养他们的满意度和继续工作的意愿。利用对651名动物收容所志愿者的在线调查数据,本研究探讨了员工/志愿者关系在志愿者体验满意度和退出意愿中的作用。基于相关分析和回归分析,研究结果表明,对收容所工作人员/志愿者环境越消极的志愿者满意度明显较低,更有可能考虑退出。此外,动物收容所的性质与志愿者的角色、对工作人员/志愿者环境的态度、满意度和退出意图之间似乎存在关系。还就庇护所可采取的政策和做法提出建议,以改善工作人员和志愿人员之间的关系。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Nonprofit Education and Leadership
Journal of Nonprofit Education and Leadership SOCIAL SCIENCES, INTERDISCIPLINARY-
自引率
20.00%
发文量
17
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