Benefits and Challenges for Social Media Users on the Autism Spectrum

Abstract

Individuals with Autism Spectrum Disorder (ASD) often face difficulties creating and maintaining social connections with others, which has been shown to negatively affect their well-being. Some researchers have investigated whether social media use can lead to social benefits, but with mixed results. To better understand how social media use can be beneficial and what challenges it poses, we conducted an interview study with eight adults on the Autism Spectrum. We report on the perceived benefits and real challenges participants faced when trying to engage with others through social media. Often the benefits users hope for are overshadowed by negative ramifications and safety risks that accompany their social media use. We conclude with recommendations for designing social media for neurodiverse users.