Job Satisfaction of IT Workers in East Asia

IF 2.8 4区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Benjamin Yeo, A. Serenko, Prashant C. Palvia, O. Sato, Hiroshi Sasaki, Jie Yu, Yue Guo
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引用次数: 4

Abstract

The purpose of this study is to explore the drivers of job satisfaction of IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree inductions were employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job satisfaction. Overall, higher uncertainty avoidance results in lower job satisfaction, and more experienced IT workers appear to be more satisfied. In Taiwan, longer serving IT workers, who are likely to hold more senior positions and spend more time on the job, are more satisfied with their jobs. Similarly, in Japan, older IT workers are more satisfied. In China, job satisfaction of IT workers differs across job roles and industries. It is recommended that management practices and policies in Taiwan focus on bridging gaps between longer serving and newer IT workers in terms of their ability to handle ambiguous work situations; whereas in Japan, these should focus on providing work flexibility and stress management programs to allow room for family support. In China, these should be tailored to specific job roles and industries in view of their different experiences with job satisfaction determinants.
东亚地区IT工作者的工作满意度研究
本研究旨在探讨东亚地区,特别是台湾、日本和中国的资讯科技工作者工作满意度的驱动因素。利用从IT工作者收集的数据,决策树归纳被用来识别工作满意度的预测因子。结果表明,教育程度对工作满意度没有影响。总体而言,较高的不确定性规避导致较低的工作满意度,更有经验的IT工作者似乎更满意。在台湾,服务时间较长的IT工作者,可能会担任更高的职位,花更多的时间在工作上,他们对自己的工作更满意。类似地,在日本,年龄较大的IT工作者更满意。在中国,IT工作者的工作满意度因工作角色和行业的不同而不同。我们建议台湾的管理实务与政策,应著重于缩短服务时间较长的资讯科技工作者与新入职的资讯科技工作者在处理模糊工作情境的能力上的差距;而在日本,这些措施应该侧重于提供工作灵活性和压力管理计划,为家庭支持留出空间。在中国,鉴于工作满意度决定因素的不同经验,这些应针对具体的工作角色和行业进行量身定制。
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来源期刊
Data Base for Advances in Information Systems
Data Base for Advances in Information Systems INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.60
自引率
7.10%
发文量
18
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