Determinants of Employees' E-HRM Continuous Intention to Use: The Moderating Role of Computer Self-Efficacy

Abstract

This work intends to examine the determinants of employees' continuous intention to utilize electronic human resource management (e-HRM) based on the technology continuous theory. Furthermore, it scrutinizes the direct and moderating effect of computer self-efficacy for the continuous intention to utilize e-HRM and how it moulds the direct relationship between perceived usefulness, attitude, and satisfaction. In this study, structural equation modelling (SEM) was used to examine the data obtained from a survey of 159 employees. The findings revealed that perceived usefulness, satisfaction, computer self-efficacy, and attitude had a direct and positive impact on continuous intention to use e-HRM. In addition, computer self-efficacy played a moderating role in the relationship between satisfaction, perceived usefulness, attitude, and the continuous intention to use e-HRM. The findings can be utilized by e-HRM service providers to devise strategies that can strengthen the employee's continuous intention and by scholars to increase, improve, and assess the research concerning e-HRM.