Lean daily management in healthcare: origins, practices, and associations with lean leadership and lean sustainability

IF 3.6 4区 管理学 Q2 MANAGEMENT
J. Nicholas
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引用次数: 0

Abstract

This exploratory study investigates daily management (DM), a common phenomenon in healthcare and other organisations that embrace lean philosophy. Although some sources consider DM a critical component in Lean, as a research topic DM has received scant attention. This paper gives an overview of DM – its origins and components – and reviews the literature to explore DM practices in healthcare. It also investigates associations between DM and ‘lean leadership’ (LL), and between DM and the sustainability of Lean. The premise for the study is that DM is a critical component of Lean, more fundamental to lean practice and philosophy than has been acknowledged by scholars. The findings of the study reveal substantial commonality in the DM practices of lean healthcare organizations. They also indicate an association between DM practices with concepts and behaviors associated with LL, and an association between DM practices and critical factors for lean sustainability and long-term success. An implication of the findings is that DM, though formerly overlooked in research, is a critical component to lean success and sustainability. The paper contributes to the literature on Lean by expanding an area somewhat ignored by scholars and offers practical implications and research opportunities for managers and scholars.
医疗保健中的精益日常管理:起源、实践以及与精益领导和精益可持续性的关联
本探索性研究调查了日常管理(DM),这是医疗保健和其他组织中采用精益理念的常见现象。虽然一些来源认为DM是精益的关键组成部分,但作为一个研究课题,DM很少受到关注。本文概述了糖尿病的起源和组成部分,并回顾了文献,以探讨糖尿病在医疗保健中的实践。它还调查了DM与“精益领导”(LL)之间的关系,以及DM与精益可持续性之间的关系。本研究的前提是,精益管理是精益的关键组成部分,对精益实践和理念来说,比学者们所承认的更为基础。研究结果揭示了精益医疗保健组织中DM实践的实质性共性。它们还表明,精益管理实践与精益管理相关的概念和行为之间存在关联,精益管理实践与精益可持续发展和长期成功的关键因素之间存在关联。这些发现的一个含义是,虽然以前在研究中被忽视,但DM是精益成功和可持续性的关键组成部分。本文拓展了一个被学者们忽视的领域,为精益的文献做出了贡献,并为管理者和学者提供了实践意义和研究机会。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.90
自引率
12.80%
发文量
52
期刊介绍: Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.
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