Managing Organizational and Media Stress: The Case of Elite Norwegian Skiers

Abstract

This case study focuses on how Norwegian ski jumpers performed in the Beijing 2022 Winter Olympics and the following FIS (International Ski and Snowboard Federation) ski flying World Championships 2022 in Vikersund, Norway, despite organizational conflict at the management level and intense and sustained media coverage the entire season. Five athletes (one third of the elite squad) were interviewed about how they coped with the stressors. The results revealed two main responses: One group avoided, as far as possible, hearing or reading about the conflicts and tried to stay in their “bubble” and focus on preparing for competition. The other group chose to follow the conflicts and was more willing to interact with the media, therefore experienced a higher degree of perceived stress, and consequently needed to employ a wider range of coping strategies. The findings highlight the importance of a consistent and effective management strategy in helping athletes to focus on training and competition preparation and insulate them from stressors generated by organizational turbulence and conflicts.