Technologies of electronic business in traffic

Abstract

In accordance with the current situation around the virus pandemic, the basic preconditions are being created for the application of electronic business technologies in companies whose activity is the transport of passengers in traffic. In this paper, an analysis of e-business technologies that can be applied in traffic is performed with an emphasis on increasing the quality of service, customer satisfaction as well as opportunities to improve financial profits in companies and increase the competitive advantage of transport services. The application of e-business technologies in companies also requires the reengineering of business activities that are applied, through the upgrade of existing computer systems with the application of innovative models and services based on mobile technologies.