Technology development and public organization management

Abstract

Purpose The purpose of this paper is to examine the influence of technology development to public organizations and related management issues. Design/methodology/approach This paper reviews previous studies about technology development in the public sector and analyzes conceptual and managerial issues about their findings. Findings Three major lessons identified and analyzed are: the wide influence of technology to public management, the nature of public organizations and their environment, and the need for more research to test existing theories and develop new theories for future public management. Originality/value Discussions about theoretical and practical contributions and implications are suggested for future studies about technology application and public management.