Hubungan Beban Kerja, Work-Family Conflict, dan Stres Kerja pada Pekerja di Wilayah Pulau Jawa Saat Pandemi COVID-19 di Tahun 2020

Abstract

The COVID-19 pandemic has an impact on all levels of society, including workers. Around 80% of workers experience symptoms of stress during the COVID-19 pandemic. Workload and work-family conflict (multiple role conflicts) can trigger work stress. This study aimed to determine the relationship between workload and work-family conflict with work stress on workers on Java during the COVID-19 pandemic in 2020. This study used a cross-sectional study design. There were 436 respondents, obtained through the accidental sampling method. Data collection was carried out online using google form in October 2020. Multivariate analysis was carried out using multiple logistic regression tests. The results showed that 47.2% of workers experienced high levels of stress. The results of multivariate analysis that have been controlled with variables of age, marital status, type of work, length of work, and average income indicate that the workload (AOR = 2.55, 95% CI = 1.71-3.80) and work -family conflict (AOR=7.33, 95% CI = 4.72-11.37) was significantly associated with the incidence of work stress during the COVID-19 pandemic. The conclusion in this study is that workload and work-family conflict are related to the stress level of workers. The high level of work-family conflict is the most dominant factor related to the stress level of workers during the COVID-19 pandemic. This study recommends the importance of stress management for workers during a pandemic to prevent work stress. Abstrak Pandemi COVID-19 berdampak pada seluruh lapisan masyarakat, termasuk pekerja. Sekitar 80% pekerja mengalami gejala stres selama masa pandemi COVID-19. Beban kerja dan work-family conflict (konflik peran ganda) dapat memicu terjadinya stres kerja. Penelitian ini bertujuan untuk mengetahui hubungan antara beban kerja dan work-family conflict dengan stres kerja pada pekerja di pulau Jawa saat pandemi COVID-19 tahun 2020. Penelitian ini menggunakan desain studi cross-sectional. Jumlah responden pada penelitian ini sebanyak 436 responden yang dipilih menggunakan metode accidental sampling. Pengumpulan data dilakukan secara online menggunakan google form pada bulan Oktober 2020. Analisis multivariat dilakukan dengan uji regresi logistik berganda. Hasil penelitian menunjukkan sebanyak 47,2% pekerja mengalami tingkat stres tinggi. Hasil analisis multivariat yang telah dikontrol dengan variabel usia, status pernikahan, jenis pekerjaan, lama bekerja, dan rata-rata pendapatan menunjukkan bahwa beban kerja (AOR=2,55, CI 95% = 1,71-3,80) dan work-family conflict (AOR=7,33, CI 95% = 4,72-11,37) berhubungan secara signifikan dengan kejadian stres kerja pada masa pandemi COVID-19. Simpulan dalam penelitian ini adalah beban kerja dan work-familyconflict berhubungan dengan tingkat stress pekerja. Work-family conflict yang tinggi menjadi faktor paling dominan berhubungan dengan tingkat stres pekerja pada masa pandemi COVID-19. Penelitian ini merekomendasikan pentingnya manajemen stres pada pekerja di masa pandemi untuk mencegah terjadinya stres kerja.