Consumer ADR in the Republic of Cyprus

Abstract

Conveniently located at the cross-roads of Europe, Asia, and Africa, Cyprus has become a key-ADR venue in the region. Domestic and international commercial arbitration has prospered under a series of pro-arbitration national laws and international conventions. Nevertheless, in stark contrast to the strong position of commercial ADR in the country, consumer ADR remained, until recently, undeveloped. In examining the current status of consumer ADR in the Republic of Cyprus, this Report sets out the regulatory framework in the country, delineates various facets of the consumer ADR regime currently in force, and explores the application of EU Regulation No. 524/2013 on Online Dispute Resolution (ODR) to consumer disputes linked to the island.