Just Who Is Responsible for This Snafus?

Abstract

As some of you who know me will be aware, in addition to Competition Law, IP and Privacy, one of my long-term interests has been in computer technology. From my earliest experiences with the products of Sir Clive Sinclair, through programming IBM mainframes with Fortran 4, DEC machines with cp/m, RSTS-E and, latterly, SCO-Unix, to the modern operating systems of Windows and iOS, I have always had an interest in computers and the law surrounding them. Increasingly, I have become frustrated at the many issues which innocent and unsophisticated users seem to be having and the apparent lack of recourse which those users have following what are often business-critical issues.