Report from the Field: Researching Interlibrary Loan/Document Delivery Usage by Health Sciences Libraries during the COVID-19 Pandemic

Q3 Social Sciences
Jeannine Creazzo, C. Bakker, J. Koos, Phill Jo, K. Alpi
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引用次数: 3

Abstract

Abstract During the spring of 2020, a number of health sciences library personnel who continued to provide Interlibrary Loan (ILL)/Document Delivery (DD) during the COVID-19 (COVID) pandemic anecdotally noticed an increase in the volume of requests. These were presumed to be from peer libraries that were unable to access their print collections, and few seemed specific to COVID-information needs. This raised the question, “What are libraries doing about providing requested materials in this resource sharing environment, especially when requests cannot be filled through ILL/DD?” This report introduces a multi-institutional research effort by health sciences library staff that is being planned to understand the demand for, and efforts to supply, content from library print and online collections, as well as third-party providers, during COVID. The purpose of this report is to describe the research-in-progress and encourage additional research into maintaining access to information during extraordinary conditions. The expectation is that the results of such research efforts may provide insight on how libraries can adapt their ILL/DD services and workflows during emergencies to license and share resources even more effectively in the future.
实地报告:研究COVID-19大流行期间卫生科学图书馆馆际互借/文献传递的使用情况
在2020年春季,一些在2019冠状病毒病(COVID)大流行期间继续提供馆际互借(ILL)/文件交付(DD)的卫生科学图书馆工作人员注意到,请求量有所增加。据推测,这些邮件来自无法访问其印刷品馆藏的同行图书馆,似乎很少有针对covid - 19信息需求的邮件。这就提出了一个问题:“在这个资源共享环境中,特别是当请求不能通过ILL/DD来满足时,图书馆如何提供所请求的材料?”本报告介绍了卫生科学图书馆工作人员计划在COVID期间开展的一项多机构研究工作,以了解对图书馆印刷和在线馆藏以及第三方提供商内容的需求和提供努力。本报告的目的是描述正在进行的研究,并鼓励进一步研究如何在特殊情况下保持获取信息的机会。我们期望这些研究工作的结果可以为图书馆如何在紧急情况下调整其ILL/DD服务和工作流程以在未来更有效地授权和共享资源提供见解。
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来源期刊
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve
Journal of Interlibrary Loan, Document Delivery and Electronic Reserve Social Sciences-Library and Information Sciences
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期刊介绍: The peer reviewed Journal of Interlibrary Loan, Document Delivery & Electronic Reserve is the only North American journal devoted to interlibrary loan, document delivery, and electronic reserve librarianship. While other journals in reference services and academic librarianship occasionally publish articles on interlibrary loan or electronic reserve, this unique journal publishes over half of all articles on these topics. These important articles are a mix of practice and theory. Retitled from the Journal of Interlibrary Loan, Document Delivery & Information Supply to reflect the expansion of its focus to include electronic reserve, the Journal of Interlibrary Loan, Document Delivery & Electronic Reserve marks a clear direction to make the journal even more useful to all libraries.
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