{"title":"Calendar 2018","authors":"Leonard Klie","doi":"10.1002/rwm3.20701","DOIUrl":null,"url":null,"abstract":"Editor Leonard Klie lklie@infotoday.com Focus: • Customer Service/Support • Contact Centers • Customer Experience Management Editor’s Letter: Letter from Speech Technology magazine’s editor Leonard Klie Inside Outsourcing: Experts from large outsourcing companies share their strategies for speech success. Voice Value: Industry experts evaluate speech technologies and practices. Interact: VUI designers offer advice on improving speech-enabled IVRs. Forward Thinking: Industry experts offer strategy and technology advice. FYI: News analysis of the most topical speech technology stories. Features: In-depth articles cover the latest speech strategy trends and technologies. Deployments: Case studies showcase hard and soft ROI benefits and how they were achieved. Managing Editor Chris Cronis ccronis@infotoday.com Focus: • Editorial Production • Copyediting IN EVERY ISSUE: EDITORIAL CONTACTS:","PeriodicalId":79775,"journal":{"name":"Alcohol health and research world","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2018-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Alcohol health and research world","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1002/rwm3.20701","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Editor Leonard Klie lklie@infotoday.com Focus: • Customer Service/Support • Contact Centers • Customer Experience Management Editor’s Letter: Letter from Speech Technology magazine’s editor Leonard Klie Inside Outsourcing: Experts from large outsourcing companies share their strategies for speech success. Voice Value: Industry experts evaluate speech technologies and practices. Interact: VUI designers offer advice on improving speech-enabled IVRs. Forward Thinking: Industry experts offer strategy and technology advice. FYI: News analysis of the most topical speech technology stories. Features: In-depth articles cover the latest speech strategy trends and technologies. Deployments: Case studies showcase hard and soft ROI benefits and how they were achieved. Managing Editor Chris Cronis ccronis@infotoday.com Focus: • Editorial Production • Copyediting IN EVERY ISSUE: EDITORIAL CONTACTS: