Shifting identities in the public sector: portraying the “new” public manager in the Italian setting

IF 4.6 Q2 MATERIALS SCIENCE, BIOMATERIALS
Rosanna Spanò, Andrea Tomo, L. Parker
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引用次数: 1

Abstract

Purpose This paper aims to understand how training programs fostering discourses centred on individuals’ identity construction may turn resistance into a generative and enabling force to elicit more relationally and negotiated solutions of change. Design/methodology/approach The study used Foucault’s conceptualisation of “regimes of truth” to show how even potentially resistant public managers may generatively contribute to change processes if given the chance to restate the macro discourses of the hegemonic new public management movement at their own micro level. It relied upon an ethnographic approach based on verbal interviews, photo-elicitation, DiSC behavioural tests and observation of 29 Italian public managers participating in a training course. Findings The findings allow us to unveil how helping public managers to think about their self-identity in new ways enabled them to approach changing processes differently turning their resistance efforts into a generative force. Originality/value The paper offers a noteworthy contribution to the literature on public sector change by examining neglected issues relating to the identity of change agents and the implications of their multiple roles. It presents an alternative to the deterministic view of resistance as impeding or dysfunctionally shaping change under the new public management approach. This has important implications for both practice and policymaking.
公共部门身份的转变:描绘意大利背景下的“新”公共管理者
本文旨在了解以个人身份建构为中心的话语培养培训项目如何将抵抗转化为一种生成性的力量,从而引出更多的关系和协商的变革解决方案。该研究使用福柯的“真理制度”概念化来展示,如果有机会在自己的微观层面上重申霸权新公共管理运动的宏观话语,即使是潜在的抵抗性公共管理人员也可能对变革进程做出贡献。它依靠的是一种民族志方法,其基础是口头访谈、照片提取、DiSC行为测试和对参加培训课程的29名意大利公共管理人员的观察。这些发现让我们得以揭示,帮助公共管理者以新的方式思考自我认同,如何使他们以不同的方式处理变化的过程,将他们的抵抗努力转化为一种生成力量。原创性/价值本文通过研究与变革推动者的身份及其多重角色的含义有关的被忽视的问题,为公共部门变革的文献提供了值得注意的贡献。它提出了一种替代确定性的观点,即在新的公共管理方法下,阻力是阻碍或功能失调的变化。这对实践和政策制定都具有重要意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
ACS Applied Bio Materials
ACS Applied Bio Materials Chemistry-Chemistry (all)
CiteScore
9.40
自引率
2.10%
发文量
464
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