E-Government Services Adoption Assessment From the Citizen Perspective in Jordan

IF 1.2 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE
M. Alryalat, Haroun Alryalat, Khalid H. M. Alhamzi, Nabil Hewahi
{"title":"E-Government Services Adoption Assessment From the Citizen Perspective in Jordan","authors":"M. Alryalat, Haroun Alryalat, Khalid H. M. Alhamzi, Nabil Hewahi","doi":"10.4018/ijegr.322440","DOIUrl":null,"url":null,"abstract":"Jordanian government has made a commendable effort towards designing and disseminating e-government portals on the web. However, there are certain barriers that have caused a significant deterioration in the e-government development index (EGDI) rank for Jordan in the last few years. The paper aims to understand the influence of the factors relating to e-government adoption to improve upon the trailing factors and move further on the EGDI. This study proposes a research model considering constructs such as relative advantage, perceived trust, computer self-efficacy, perceived awareness, resistance to change on behavioral intention. The data were collected through questionnaire survey. The data were analysed using structural equation modeling (SEM) of AMOS 25.0. The results of the analysis showed that relative advantage, perceived trust, computer self-efficacy and perceived awareness have a positive and significant influence on behavioral intentions whereas resistance to change found to negatively influence the citizens' behavioral intentions to adopt the e-government services.","PeriodicalId":44480,"journal":{"name":"International Journal of Electronic Government Research","volume":"20 1 1","pages":""},"PeriodicalIF":1.2000,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Electronic Government Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4018/ijegr.322440","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0

Abstract

Jordanian government has made a commendable effort towards designing and disseminating e-government portals on the web. However, there are certain barriers that have caused a significant deterioration in the e-government development index (EGDI) rank for Jordan in the last few years. The paper aims to understand the influence of the factors relating to e-government adoption to improve upon the trailing factors and move further on the EGDI. This study proposes a research model considering constructs such as relative advantage, perceived trust, computer self-efficacy, perceived awareness, resistance to change on behavioral intention. The data were collected through questionnaire survey. The data were analysed using structural equation modeling (SEM) of AMOS 25.0. The results of the analysis showed that relative advantage, perceived trust, computer self-efficacy and perceived awareness have a positive and significant influence on behavioral intentions whereas resistance to change found to negatively influence the citizens' behavioral intentions to adopt the e-government services.
约旦公民视角下的电子政务服务采用评估
约旦政府在设计和传播电子政务门户网站方面做出了值得称赞的努力。然而,在过去几年中,某些障碍导致约旦的电子政务发展指数(EGDI)排名显著恶化。本文旨在了解电子政务采用相关因素的影响,以改善尾随因素,进一步推动电子政务发展。本研究提出了一个考虑相对优势、感知信任、计算机自我效能、感知意识、抗拒改变行为意向等构念的研究模型。数据采用问卷调查的方式收集。采用AMOS 25.0的结构方程模型(SEM)对数据进行分析。分析结果表明,相对优势、感知信任、计算机自我效能感和感知意识对电子政务服务的行为意愿有显著的正向影响,而抗拒改变对电子政务服务的行为意愿有显著的负向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
International Journal of Electronic Government Research
International Journal of Electronic Government Research INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
2.60
自引率
41.70%
发文量
35
期刊介绍: The International Journal of Electronic Government Research (IJEGR) is a peer-reviewed, multi-disciplinary, international journal that publishes high-quality, original research about electronic government. Electronic government is broadly defined within topics such as but not limited to the hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning and management, e-government applications, and e-government impacts. The journal also serves as a forum for scholars and practitioners to present theoretical and philosophical discussions on current issues relating to the practice of electronic government.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信