A Study regarding Improvement of the CQI Program in Medical School based on the CIPP Evaluation Model

Abstract

Purpose: The purpose of this study was to verify the effectiveness of a medical school Continuous Quality Improvement (CQI) program and to explore ways for improvement. Methods: To achieve the purpose of this study, a survey was conducted with seventy-two professors who participated in the 2020 CQI program for developing a CIPP evaluation model-based survey tool. Data analysis was conducted by t-test, One-Way ANOVA, and the Importance-Performance Analysis (IPA) using SPSS. Results: First, in the context evaluation stage, the purpose of the CQI program was fully recognized but the conditions for participation in the program and the support system needed to be improved. Second, in the input evaluation stage, the support facilities for the operation of the CQI program were satisfactory, but the level of participation and data provision of the program were found to need improvement. Third, in the process evaluation stage, it was found that maintaining and managing the status quo was sufficient for the CQI program operation plan and schedule. Fourth, in the product evaluation stage, it was found that the CQI program was helpful in strengthening student education and medical education competency. However, it was found that improvement was needed to help research activities. Conclusion: Following combining these results, a way to improve the CQI program was suggested in terms of goal setting, operation plan and execution, performance evaluation, and feedback.