Navigating the Crises of COVID-19: Human Resource Professionals Battle Against the Pandemic

IF 1.4 Q3 MANAGEMENT

South Asian Journal of Human Resource Management Pub Date : 2021-05-25 DOI:10.1177/23220937211018021

A. Adikaram, H. Priyankara, N. Naotunna

引用次数: 15

Abstract

This article aims to examine the experiences of human resource professionals (HRPs) in managing crises posed by the COVID-19 pandemic. Employing qualitative research methodology, in-depth interviews with 24 HRPs of different industries were carried out. The findings indicate how the HRPs have navigated through five phases of the crisis as (a) anticipatory; (b) crisis; (c) adjustment; (d) rebounding; (e) continuance or reverting to old ways, struggling with many decisions and actions. The periods that companies took to navigate these different stages and the success of how they faced the crises posed by the pandemic mainly depend on factors such as the level of preparedness, nature of the industry, availability of resources, and role of the HRPs. The learning from the experiences of the HRPs and the phases they have navigated through will help to successfully manage similar crises in the future.

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应对COVID-19危机:人力资源专业人员与大流行作斗争

本文旨在探讨人力资源专业人员在管理COVID-19大流行带来的危机方面的经验。采用质性研究方法，对24位不同行业的人力资源管理者进行深度访谈。调查结果表明，难民专员办事处是如何顺利度过危机的五个阶段的:(a)预期;(b)危机;(c)调整;(d)反弹;(e)继续或回到老路，在许多决定和行动中挣扎。公司度过这些不同阶段所需的时间，以及它们如何成功应对疫情带来的危机，主要取决于准备水平、行业性质、资源可用性和人力资源协调人的作用等因素。从人道主义行动方案的经验和它们所走过的阶段中吸取教训，将有助于今后成功地管理类似的危机。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

South Asian Journal of Human Resource Management MANAGEMENT-

CiteScore

2.30

自引率

23.50%

发文量

期刊介绍： South Asian Journal of Human Resources Management (SAJHRM) is a peer-reviewed scholarly outlet for publications on HRM in and out of South Asia. It includes countries that are members of the South Asian Association for Regional Cooperation (SAARC), namely, Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka. In terms of the discipline focus, all articles broadly focusing on the theory and practice of managing human resources for the benefit of individuals, firms and community at large will be acceptable. In view of the contemporary focus on Strategic HRM, the journal coverage would also include comparative research and other related management disciplines as long as one of the key aims of the manuscript is on harnessing the potential of human capital. Considering the uneven economic development within the South Asian region, the journal encourages potential authors to explore broader implications of their scholarly views and findings on the region as a whole. A distinguishing feature of the journal is its focus on “HR in Practice”. Apart from theory, it will pay significant attention on how HRM is practiced in and out of South Asia. The journal features conceptual and empirical research papers, research notes, interviews, case studies and book reviews. In short, to be considered for publication, a manuscript should broadly focus on managing people and contextualised within one or more South Asian countries at the firm, regional, national and international levels.