{"title":"Evaluating the sustainability of hotels using multi-criteria decision-making methods","authors":"Chia-Nan Wang, H. Nguyen","doi":"10.1680/jensu.21.00084","DOIUrl":null,"url":null,"abstract":"Sustainable tourism has become a global concern in recent years. An approach is proposed to evaluate the sustainability of hotels and to compare their real actions and promotions. Following a study of relevant literature, a set of criteria so-called ‘green hotels’ were proposed. Multi-criteria decision-making methods were then used, including the best-worst method to calculate the weights of all criteria, and the fuzzy technique-for-order-of-preference-by-similarity-to-ideal-solution method was then implemented to rank sustainability performance. The proposed model was applied to evaluate five hotels in Vietnam. The results showed that the criterion named ‘green policy and regulation’ played the most significant role in the sustainability practice of hotels. Sensitivity analysis was also applied to validate the research framework and eliminate the effects of bias. The proposed model is recommended for use in various other fields.","PeriodicalId":49671,"journal":{"name":"Proceedings of the Institution of Civil Engineers-Engineering Sustainability","volume":"1 1","pages":""},"PeriodicalIF":1.5000,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the Institution of Civil Engineers-Engineering Sustainability","FirstCategoryId":"5","ListUrlMain":"https://doi.org/10.1680/jensu.21.00084","RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"ENGINEERING, CIVIL","Score":null,"Total":0}
引用次数: 4
Abstract
Sustainable tourism has become a global concern in recent years. An approach is proposed to evaluate the sustainability of hotels and to compare their real actions and promotions. Following a study of relevant literature, a set of criteria so-called ‘green hotels’ were proposed. Multi-criteria decision-making methods were then used, including the best-worst method to calculate the weights of all criteria, and the fuzzy technique-for-order-of-preference-by-similarity-to-ideal-solution method was then implemented to rank sustainability performance. The proposed model was applied to evaluate five hotels in Vietnam. The results showed that the criterion named ‘green policy and regulation’ played the most significant role in the sustainability practice of hotels. Sensitivity analysis was also applied to validate the research framework and eliminate the effects of bias. The proposed model is recommended for use in various other fields.
期刊介绍:
Engineering Sustainability provides a forum for sharing the latest thinking from research and practice, and increasingly is presenting the ''how to'' of engineering a resilient future. The journal features refereed papers and shorter articles relating to the pursuit and implementation of sustainability principles through engineering planning, design and application. The tensions between and integration of social, economic and environmental considerations within such schemes are of particular relevance. Methodologies for assessing sustainability, policy issues, education and corporate responsibility will also be included. The aims will be met primarily by providing papers and briefing notes (including case histories and best practice guidance) of use to decision-makers, practitioners, researchers and students.