Perancangan Aplikasi E-commerce Penjualan Bubuk Kopi Dengan Metode Customer Satisfaction Index (CSI) Berbasis Website Pada UD. Tanpak Sidikalang

IF 2.4 Q3 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS

International Journal of Information and Learning Technology Pub Date : 2022-09-03 DOI:10.32938/jitu.v2i2.2993

Samuel Manurung, Ingngarso Simanullang, Humuntal Rumapea

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引用次数: 0

Abstract

The development of e-commerce at this time is increasingly rapidly marked by the increasing number of internet users in Indonesia. The conventional buying and selling process is still widely used in the era of increasingly rapid development of internet technology. However, the conventional buying and selling process is considered inefficient because it requires sellers and buyers to meet directly and also the sales coverage is felt to be less broad, so an efficient sales media is needed and has a broad coverage. So that these problems are not sustainable, an e-commerce website with a business to customer model will be built. The built e-commerce will provide a questionnaire page for customers which will later be implemented by the customer satisfaction index (CSI) method which produces a customer satisfaction index for the e-commerce that has been built. For software development, using PHP (Pear Hypertext Preprocessor) and HTML (HyperText Markup Language) as programming languages, MySQL as database server, Sublime Text 3 as programming support tools

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E-commerce应用程序设计销售基于UD的客户满足指数(CSI)的咖啡粉。看起来假了

随着印尼互联网用户数量的不断增加，电子商务的发展也越来越迅速。在互联网技术日益快速发展的时代，传统的买卖流程仍然被广泛使用。然而，传统的购买和销售过程被认为是低效的，因为它需要卖家和买家直接见面，而且销售覆盖范围不够广泛，因此需要一个有效的销售媒体，并具有广泛的覆盖范围。因此，这些问题是不可持续的，一个电子商务网站将建立一个企业对客户的模式。建立的电子商务将为客户提供一个问卷页面，然后通过客户满意度指数(CSI)方法实施，该方法为已经建立的电子商务产生一个客户满意度指数。在软件开发方面，采用PHP (Pear超文本预处理器)和HTML(超文本标记语言)作为编程语言，MySQL作为数据库服务器，Sublime Text 3作为编程支持工具

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Information and Learning Technology COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS-

CiteScore

6.10

自引率

3.30%

发文量

期刊介绍： International Journal of Information and Learning Technology (IJILT) provides a forum for the sharing of the latest theories, applications, and services related to planning, developing, managing, using, and evaluating information technologies in administrative, academic, and library computing, as well as other educational technologies. Submissions can include research: -Illustrating and critiquing educational technologies -New uses of technology in education -Issue-or results-focused case studies detailing examples of technology applications in higher education -In-depth analyses of the latest theories, applications and services in the field The journal provides wide-ranging and independent coverage of the management, use and integration of information resources and learning technologies.