What Makes Consumers Adopt a Wearable Fitness Device?: The Roles of Cognitive, Affective, and Motivational Factors

Jing Zhang, E. Mao
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Abstract

Wearable fitness devices are equipped with internet connectivity and capable of tracking, storing, and transmitting health data. A research model is proposed and tested, which shows how cognitive, affective, social, and motivational consumer factors affect the intention to adopt wearables, respectively. The antecedents of these factors are also studied, including perceived usefulness, ease of use, and effectiveness for cognitive factors; positive and negative feelings for affective factors; perceived number of users, number of peers, and social images for social factors. An online survey was conducted among 297 non-wearable-users in the U.S. to collect data. Structural equation modeling was used to test the intention model. The results showed that three factors—cognitive, affective, and motivational—emerged as key determinants of consumers' intention to adopt wearables, with affective factors showing the most explanatory power. The role of the price factor was also revealed. Theoretical and business practical implications are discussed based on the current findings.
是什么促使消费者采用可穿戴健身设备?认知、情感和动机因素的作用
可穿戴健身设备配备了互联网连接,能够跟踪、存储和传输健康数据。提出并测试了一个研究模型,该模型分别显示了认知、情感、社会和动机消费者因素如何影响采用可穿戴设备的意愿。研究了这些因素的前因,包括认知因素的感知有用性、易用性和有效性;对情感因素的积极感受和消极感受;感知到的用户数量,同伴数量,以及社会形象的社会因素。为了收集数据,我们在美国对297名非可穿戴设备用户进行了一项在线调查。采用结构方程模型对意向模型进行检验。结果显示,三个因素——认知、情感和动机——成为消费者采用可穿戴设备意愿的关键决定因素,其中情感因素表现出最大的解释力。研究还揭示了价格因素的作用。根据目前的研究结果,讨论了理论和商业实践意义。
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