Exploring data-in-use: the value of data for Local Government

IF 3.1 3区管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Online Information Review Pub Date : 2021-02-09 DOI:10.3224/DMS.V14I1.07

Lucille Tetley-Brown, Ewan Klein

引用次数: 3

Abstract

The power of data to support digital transformation within the context of e-Government is frequently underestimated. In this exploratory research, we develop a conceptual framework where the value of data stems from how it is used. We claim that the impact of digital transformation in the public sector presupposes an organisational culture that recognises and values data-in-use, by which is meant the practical application of data for a specific purpose, particularly by staff who deliver services. Through the lens of two ‘worldviews’ of data sharing, we present case studies of data use in two local authorities in Scotland. We claim that developing a culture where data is leveraged to derive insights for organisational activity requires combining working practices and technical infrastructure that centre on co-creating value with data. The presence of data intermediaries can support effective data-in-use to establish a healthy internal data ecosystem. Our research illustrates that local authorities within Scotland are still at an early stage of developing this culture.

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探索使用中的数据:数据对地方政府的价值

在电子政务的背景下，数据支持数字化转型的力量经常被低估。在这项探索性研究中，我们开发了一个概念框架，其中数据的价值源于它的使用方式。我们声称，公共部门数字化转型的影响以一种认可和重视使用中的数据的组织文化为前提，这意味着数据的实际应用是为了特定目的，特别是提供服务的员工。通过数据共享的两种“世界观”的镜头，我们提出了苏格兰两个地方当局数据使用的案例研究。我们声称，发展一种利用数据来获得组织活动洞察力的文化，需要将工作实践和以数据共同创造价值为中心的技术基础设施结合起来。数据中介体的存在可以支持有效的使用中的数据，从而建立健康的内部数据生态系统。我们的研究表明，苏格兰的地方当局仍处于发展这种文化的早期阶段。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Online Information Review 工程技术-计算机：信息系统

CiteScore

6.90

自引率

16.10%

发文量

审稿时长

6 months

期刊介绍： The journal provides a multi-disciplinary forum for scholars from a range of fields, including information studies/iSchools, data studies, internet studies, media and communication studies and information systems. Publishes research on the social, political and ethical aspects of emergent digital information practices and platforms, and welcomes submissions that draw upon critical and socio-technical perspectives in order to address these developments. Welcomes empirical, conceptual and methodological contributions on any topics relevant to the broad field of digital information and communication, however we are particularly interested in receiving submissions that address emerging issues around the below topics. Coverage includes (but is not limited to): •Online communities, social networking and social media, including online political communication; crowdsourcing; positive computing and wellbeing. •The social drivers and implications of emerging data practices, including open data; big data; data journeys and flows; and research data management. •Digital transformations including organisations’ use of information technologies (e.g. Internet of Things and digitisation of user experience) to improve economic and social welfare, health and wellbeing, and protect the environment. •Developments in digital scholarship and the production and use of scholarly content. •Online and digital research methods, including their ethical aspects.