MARKETING STRATEGY OF STUDENTS PERCEPTION TO SAVE IN SYARIAH BANKING AT SRIWIJAYA UNIVERSITY PALEMBANG (Strategi Pemasaran Terhadap Persepsi Mahasiswa Untuk Menabung Di Bank Syariah Pada Universitas Sriwijaya Palembang)

Delta Khairunnisa
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Abstract

ABSTRACTThis research entitled Marketing Strategy of Students Perception to save in Syariah Banking at Sriwijaya University Palembang was aimed at investigating and analyzing whether mixed marketing variables altogether affected students decision on whether or not to save at Syariah Banking, and to investigate which factors that were the most dominant. This research was a causal research which used two groups of variables. They were independent variables consisting of product (X1), price (X2), place (X3), promotion (X4), people (X5), process (X6), and customer service (X7). The dependent variables was students perception (Y) toward to service of syariah banking which consisted of expectation, motivation, and learning. To measure relationship among variables, multiple regression statistical analysis was used. Based on the resultsof regression analysis, all mixed marketing variables altogether affected students’ decision making in whether or not saving at syariah banking. Partially, variables of product, promotion and customer service had dominant affects toward students’ decision on saving at syariah banking.Keywords : Marketing Strategy, Marketing Mix, Perception, Syariah Banking
【摘要】本研究题为《斯里维加亚大学巨港分校学生在伊斯兰银行储蓄认知的营销策略》,旨在调查和分析混合营销变量是否会共同影响学生在伊斯兰银行是否储蓄的决策,并调查哪些因素是最主要的。本研究为因果研究,使用了两组变量。它们是由产品(X1)、价格(X2)、地点(X3)、促销(X4)、人员(X5)、流程(X6)和客户服务(X7)组成的自变量。因变量为学生对伊斯兰银行服务的感知(Y),包括期望、动机和学习。为了衡量变量之间的关系,采用多元回归统计分析。根据回归分析的结果,所有混合营销变量共同影响了学生是否在伊斯兰银行储蓄的决策。部分地,产品、促销和客户服务变量对学生在伊斯兰银行的储蓄决策有主导影响。关键词:营销策略,营销组合,感知,伊斯兰银行
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